QA Engineer, Test AutomationJul 2023 – Present
Fictional dispatch software company · Brisbane, QLD
Two product squads building dispatch and billing workflows for regional delivery operators.
- Built a Playwright regression suite for 46 dispatch and billing workflows; median CI regression time fell from 95 minutes to 22 minutes across the same release test set.
- Added API contract tests for order creation, retry handling and webhook signatures, catching schema-breaking changes before weekly releases.
- Replaced shared test accounts with seeded fixtures and per-run cleanup; flaky regression failures fell from 14% to 4% over eight weeks.
- Agreed risk-based release checks with product and engineering, giving billing and route-assignment changes deeper coverage than low-risk text changes.
- Paired with six developers to reproduce intermittent failures using browser traces, API logs and targeted SQL queries.
- Documented the release checklist and flaky-test triage process, which both product squads adopted for their weekly release reviews.
Tools: Playwright, TypeScript, GitHub Actions, PostgreSQL, Docker
QA EngineerFeb 2021 – Jun 2023
Fictional training platform provider · Brisbane, QLD
Web learning platform used by training administrators and students across desktop and mobile browsers.
- Maintained API regression checks for enrolment and payment flows and added negative cases for duplicate requests and expired sessions.
- Ran keyboard and screen-reader checks on the enrolment flow, documented 38 accessibility defects and verified fixes with the design team.
- Used SQL reconciliation queries to check enrolment counts and payment records after each scheduled data migration.
- Introduced reproducible defect reports with browser versions, request traces and test data, reducing repeated clarification requests from developers.
Tools: TypeScript, Postman, SQL, Chrome developer tools
Junior QA AnalystJan 2020 – Jan 2021
Fictional appointment booking startup · Brisbane, QLD
Appointment booking application with customer scheduling and provider administration screens.
- Wrote exploratory test charters for booking changes, cancellations and daylight-saving transitions before the fortnightly release.
- Created a reusable test-data checklist covering provider availability, customer time zones and incomplete payment attempts.
- Verified customer-reported defects in a staging environment and recorded the steps and screenshots developers needed to reproduce them.